5 Leadership Soft Skills Every Boss Should Have

Intangible skills that can make or break your career

Max Klein
5 min readMar 4, 2021
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The best leader I ever met barely graduated high school.

He was a Sergeant of mine when I was a young Marine. The Marines under him loved him and would follow him anywhere. The Marines above him respected him greatly.

He wasn’t book smart. In fact, he could barely spell, but he was “people-smart” which is much more powerful. He knew how people felt. He felt what people wanted. He had the highest emotional intelligence of anyone I’ve ever met. He knew how to light a fire in our souls then get the very best from us. And we loved him for it.

Other leaders may have been the smartest person in the room or may have even formally studied leadership for years, but they couldn’t hold a candle to him in leadership effectiveness.

I’ve been in leadership positions for 25 years in military, corporate, and volunteer settings.

I’ve seen how soft skills can be the difference between success and failure as a leader.

Here they are.

1. Emotional Management

A leader is like an orchestra conductor with emotions as the music. The leader sets the tempo, volume, and tone.

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Max Klein
Max Klein

Written by Max Klein

I write about the beauty of life

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